What is Personal Information? We use the term “personal information” in this Privacy Policy to refer to information that identifies, relates to, describes, or is reasonably capable of being associated or linked, or could reasonably be linked, directly or indirectly, with you (and your household if you are a resident of California).This Privacy Policy does not cover information that is: publicly available; aggregated, de-identified or anonymized; collected by third-party websites or social media you reach by navigating from links on our Sites; or information about TexasWalkerBuilders current and former employees or job applicants. Categories of Information We Collect The categories of personal information we collected and used for our business and commercial purposes during the past 12 months included the following:
Specific Types of Personal Information You May Provide
Sensitive Personal Information Some of the information we collect is considered sensitive personal information under the laws of some states (“Sensitive Information”). When we request Sensitive Information, we will use it only for purposes we reasonably believe are compatible with the disclosed purpose for which the Sensitive Information was collected, or as authorized by law. Unless we request Sensitive Information for a specific purpose (for example to obtain credit information for a home purchase, to establish citizenship or immigration status for legal purposes, or in connection with special accommodations for your home design), we ask that you not send or disclose any Sensitive Information including financial and medical information, to TexasWalkerBuilders. The categories of Sensitive Information we may collect for a business purpose include: social security, driver’s license passport and other government identification numbers; citizenship or immigration status; and precise geolocation data. Automated Online Data Collection Data about your device and online activities is collected automatically when you visit our Sites, including the following:
Information from TexasWalkerBuilders Affiliates
Information from Business Partners and Other Sources
How We Use Personal Information
Depending on how you use our services, your interactions with us, and the permissions you give us, the purposes for which we use your personal information may include to:
Information Sharing and Disclosure
The operation of our business and Sites involves sharing or allowing third parties to have access to certain personal information collected by TexasWalkerBuilders consistent with the purposes for which we collected the information. The categories of those third parties are identified below. Business Partners We may share your personal information such as contact details, TexasWalkerBuilders property location, and closing date with Business Partners that offer products and services we believe may be of interest to you based on the customer profile we have for you and your TexasWalkerBuilders community or geographic area. Business Partners may use the personal information we provide to market their products and services directly to you. We may receive a commission or other payment if you make a purchase from a Business Partner to whom we provided your personal information. TexasWalkerBuilders does not have any control over, or responsibility for, how Business Partners use or share your personal information and you should review that company’s privacy policy by visiting its website or requesting a copy. You can opt-out any time and direct us not to share your personal information with Business Partners. You can do this by using the “Do Not Sell or Share My Personal Information” option available on the Sites at https://myTWB.TexasWalkerBuilders.com/communicationpreferences . You can also contact us as explained in “How to Contact Us.” Site Analytics and Online Advertising Providers We authorize advertising networks, social media companies and website analytics providers (such as Facebook and Google) to collect Internet Usage Data on our Sites using cookies, pixels, web beacons, tags and other tracking technologies (together referred to as “cookies”). Internet Usage Data helps us analyze how our Sites are used, to collect demographic information about the users, and enables targeted advertising and assessment of the effectiveness of marketing campaigns. These services may use your information collected on our Sites for quality assurance, data aggregation, and machine learning to improve their products and services. For more information, see “How We Use Cookies and Other Tracking Technologies.” For information about how to opt-out of the use of cookies for targeted advertising and other purposes, see “How You Can Restrict Cookies.”TexasWalkerBuilders AffiliatesWith opt-in consent, TexasWalkerBuilders may share your personal information with TexasWalkerBuilders Affiliates that offer home mortgage, title insurance and other products that may be of interest to you. The shared information may include your contact information, public real estate and lien records, TexasWalkerBuilders transaction history, and information necessary to close a home transaction. The TexasWalkerBuilders Affiliates may use your information for their business and commercial purposes including to:
You should review the separate privacy policies and privacy notices of TexasWalkerBuilders Affiliates, which are available on their websites. When required, we will provide a link for you to opt-in or give consent before sharing your personal information with any TexasWalkerBuilders Affiliates. You may change your selection at any time by visiting https://myTWB.TexasWalkerBuilders.com/communicationpreferences or contacting us as explained in “How to Contact Us.” Service Providers Third-party service providers and vendors who support our operations (“Service Providers”) may have access to your personal information when reasonably necessary to provide the specific products and services for which we engage them. We do not permit Service Providers to use this personal information for their own direct marketing or other commercial purposes. Examples of Service Providers we use are:
Other Third Parties We may also disclose personal information under appropriate circumstance to:
How We Use Cookies and Other Tracking Technologies
We use five categories of cookies: strictly necessary, functional, analytics, advertising, and e-mail. You may opt-out of data collection using any types of cookies placed on your device or browser except for cookies that are strictly necessary, as explained in “How to Restrict Cookies and Targeted Advertising.” Strictly necessary cookies are required for the basic operation and performance of our Sites and cannot be switched off. These are session cookies that are erased when you close your browser. Functional/Performance cookies are used to identify and verify you and your device when you log in to access our Sites by storing, for example, your password, device identifier, browser type, operating system, Internet Service Provider (ISP) and Internet Protocol (IP) addresses. These cookies allow us to count visits and traffic so we can collect insights like which pages are the most popular and see how visitors move around the site. You can restrict or delete these cookies as explained below. Analytics cookies let us know, for example, how you and other visitors interact with our Sites and which other websites you browsed before and after visiting our Sites. These cookies allow us to count visits and traffic so we can collect insights like which pages are the most popular and see how visitors move around the Sites. Google Analytics is a web analysis service that collects data across many users’ devices to track and analyze the use of our Sites and other websites. These cookies qualify as persistent cookies because they remain on your device or browser after you close the current session. You can restrict or delete these cookies as explained below. Targeted advertising cookies may be placed on your device or browser by us or our advertising partners including Google Ads and Facebook Ads. The Internet Usage Data transmitted by these third-party cookies enables the advertising networks to build a profile of your preferences and interests and show you advertisements based on your internet activities over time and across many nonaffiliated websites, applications, and platforms you visit. The data also may be linked across the different devices you use. Targeted advertising cookies do not store directly identifying personal information, but they store data that may uniquely identify your browser and device. You can restrict or delete these cookies as explained below. E-mail cookies may be used to give us information such as how you interact with our e-mail communications including whether and when you opened it, what links you clicked within the e-mail, and if it was forwarded.
How You Can Restrict Cookies and Targeted Advertising
As explained in “How We Use Cookies and Other Tracking Technologies,” we may allow third-party analytics services, advertising companies and ad networks (including Google Analytics, Google Ads and Facebook Ads) to track visitor interactions with our Sites. They may combine the data collected from our Sites with information collected about your activities on other websites and platforms and use algorithmic tools to help us assess whether our online advertising campaigns are successful and to direct our advertisements to you and other potentially interested users on other websites. You can select certain privacy preferences and limit some of the ways that cookies are used on the Sites including by doing the following:
Information about how some companies we authorize to collect data on our Sites handle personal information privacy and the tools they offer for managing data collection may be available at these locations: Google: https://policies.google.com/privacy https://policies.google.com/technologies/partner-sites?hl=en-USFacebook: https://www.facebook.com/privacy/explanationDo Not Track (DNT) is an optional browser setting that is used by some website operators and third parties. Our Sites do not respond to DNT signals.
Your Marketing Communications Choices
E-mail marketing. You can opt-out of receiving e-mail marketing communications from us by following the “unsubscribe” instructions included in each of our e-mail marketing communications. You can also unsubscribe by emailing us at privacyinfo@TexasWalkerBuilders.com or contacting us as explained in the section “How to Contact Us.” We will need to know the name and email address that you want us to remove from our marketing database and add to our ‘Do Not Contact’ list. It may take up to ten days to process your request to unsubscribe from e-mail marketing messages. If you unsubscribe from marketing messages, we may still send e-mails to you that involve your orders or responses to your questions. Text messages. If you previously gave us permission to send recurring automated promotional and personalized marketing communications to you by text message, you can withdraw that consent at any time by replying STOP to our text message. It may take up to seven days to process your request to STOP text marketing messages.
Protection of Personal Information
TexasWalkerBuilders maintains commercially reasonable administrative, technical and physical safeguards to secure the confidentiality, integrity and availability of your personal information appropriate to the nature of the personal information we collect. While the measures we implement are intended to reduce the likelihood of security problems, we cannot guarantee that these measures will prevent unauthorized access to your personal information because no method of transmission over the Internet or method of electronic data storage is fully secure. Our Sites permit you to create an account on the TexasWalkerBuilders Homeowner Portal or “myTWB” accounts protected by a password you create. You are responsible for maintaining the confidentiality of your password and you are responsible for any access to or use of your account by anyone else who has obtained your password through you, even if you did not authorize that person. You should notify us of any unauthorized use of your password or account, and, if any unauthorized use is suspected, you should immediately reset your password. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us of the problem.
Retention of Personal Information
We retain personal information for as long as we reasonably require it for legal or business purposes. When we no longer have a legitimate business interest in keeping your personal information, we will delete, destroy, or de-identify (anonymize) the information. In determining retention periods, TexasWalkerBuilders takes into consideration warranty periods, other contractual obligations, applicable laws and what we reasonably believe are your expectations and requirements. For example, if you purchase a home, we will retain your information as required by our contracts and by law and to protect our rights. If you submit a request for information about our products or services, we will retain your contact and preferences information and consider our relationship to remain active for marketing purposes after fulfilling your request and until we take note that you no longer show interest in our products or services or you direct us not to continue sending communications to you.
Links to Other Websites and Social Network Access
Our Sites may provide links to the websites of our Business Partners and other companies which offer products and services that may be of interest to you. Each of these companies has its own privacy policy. If you click on the link, you will be transferred to that company’s website, and any personal information you share on that website will be subject to the privacy policy or practices of the website owner and will not be subject to this Privacy Policy. TexasWalkerBuilders does not have any control over, or responsibility for, the privacy practices or website content of any Business Partner or other unaffiliated company. The use of such websites is at your own risk.Some of our Sites allow you to sign into and associate your social network accounts including, but not limited to, Facebook, LinkedIn, YouTube, Instagram, X, and Pinterest with your TexasWalkerBuilders account. By using this functionality, you give TexasWalkerBuilders permission to access all elements of your social network profile information that you have made available to be shared publicly, and to use that information in accordance with the social network's terms of use and this Privacy Policy. Please refer to the privacy settings in your social network for information about what data is shared with us and other connected websites and applications and how to manage the data shared through your account, including information about your activities using our Sites. If you would like to disconnect a social media account from TexasWalkerBuilders, refer to the settings of the media platform.
Requests about Your Personal Information
If you reside in a state which has specific data privacy laws that apply to TexasWalkerBuilders, you can make requests about the personal information we collected about you. We will respond to the following requests from residents of states with applicable privacy rights (“Consumer Requests”) as promptly as possible and within any timeframes set by such applicable laws. Request to Know and Access What Personal Information We Collected about You. You can request to know and receive information about the following during the last twelve (12) months:
Request to Change or Correct Your Personal Information. You can ask us to correct inaccurate information and we may consider relevant circumstances to confirm accuracy of the changes you request:
You can update or correct the information contained in the Homeowner Portal or myTWB accounts by logging into your account at the access portals on our Sites. Request to Delete Personal Information. In considering a request to delete personal information we will take into account our reasons for keeping that information and the statutory standards and exclusions that apply to deletion requests. We will not delete personal information if it is necessary to complete a transaction, is reasonably used for an ongoing business relationship, is retained for legal purposes, or is used in a lawful manner that is compatible with the context in which you provided the information. Once we receive and verify your request, we will separately confirm your request and follow appropriate procedures to verify the identity and authority of the person submitting the request. If your request to delete information is confirmed and verified, we will delete (and direct our service providers and contractors to delete) all or part of the requested personal information from our (and their) records, unless an exclusion applies. If we are unable to fulfill all or part of your request, we will let you know why (for example, if we have a permitted reason to retain certain information if the identity of the requesting person cannot be verified). For technical reasons and to maintain anonymous business statistics, we may de-identify personal information rather than erase it completely from our systems. We do not delete or de-identify job applicant information except where required by law. Request to Opt-Out from Selling or Sharing Personal Information. Regardless of your state of residency, you can direct us not to sell your personal information to others. You can “opt-out” on our Communication Preferences webpage or by contacting us as explained in “How to Contact Us. ”Request to Opt-Out of Sharing Personal Information for Targeted Advertising. We may use targeted online advertising in which ads are presented to you are based on data about your online activities collected by ad networks or social media over time and across nonaffiliated websites or online applications to predict your preferences or interests. You can “opt-out” of having your personal information collected on our Sites used for targeted advertising. See our Communication Preferences site or by contact us as explained in “How to Contact Us.” How to Submit and How We Verify a Request. You may submit a Consumer Request using any of the ways explained in “How to Contact Us. ”Please note that to verify certain requests we may need to verify your identity by confirming information we have on file for you, including email address, phone number, full name, address and other personal information. If you make a request on behalf of someone else, we will need to verify your authority to make that request. We reserve the right to deny a consumer request if the identity or authority of the requesting party cannot be confirmed. Only you, or someone legally authorized to act on your behalf, may make a request to know or delete related to your personal information. We may require written proof of the agent’s permission to make a request on your behalf, and we may need to verify your identity directly. How We Respond to Consumer Requests. We will confirm receipt of your Request to Know Request to Delete or Request to Correct within ten (10) business days and may request additional information necessary to verify that you are authorized to make the request. We will respond to any verifiable consumer request within forty-five (45) calendar days of receiving it, subject to delays and exclusions as permitted by law. If we require more time to respond, we will let you know the reason and the extension period in writing. If you have a myTWB account with us, we may respond via that account. Otherwise, we will use the email address or U.S. Postal address you provided to us when making the request. If we cannot comply with all or part of your request, we will explain the reasons why. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information readily from one entity to another entity. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request. We will not discriminate against you if you make a request about your personal information.
Personal Information of Children
The Sites are not intended for, and TexasWalkerBuilders does not knowingly collect or sell personal information from, children under 16 years of age without appropriate parent or other consent. If we learn that personal information from individuals under 16 years of age has been collected without appropriate consent, we will take reasonable measures to promptly delete that information from our records. If you become aware of any personal information we have collected from children under age 16, please contact us as explained in “How to Contact Us.”
For Canadian, European Economic Area, United Kingdom and Other International Residents
TexasWalkerBuilders builds homes and communities in the United States and we follow the privacy and consumer protection laws of the United States and its individual states. If you reside or are located in a different country, the data protection laws of that country may differ as to how, your personal information is protected. We want you to understand that when you provide your personal information to us, or we obtain your information through our Sites or other communications with us, you are giving us your express consent to transfer your personal information to, and process your personal information in, the United States, subject to U.S. laws and the terms of this Privacy Policy. Please direct your requests and questions about our privacy practices as explained in “How to Contact Us.” We may require verification of your identity before acting on a request.
How to Contact Us
To make a Consumer Request as described in “Requests about Your Personal Information,” if you have any questions about this Privacy Policy, or want to obtain more information about TexasWalkerBuilders privacy practices, you can contact us:
330 Rayford Rd., 165, Spring, Tx 77386
Attn: Privacy Compliance Dept.
To make or change your settings for opting out of selling or sharing personal information for targeted advertising, marketing communications preferences or cookie selections, you can use the following webforms or contact us by e-mail, postal mail or phone as shown above.
https://myTWB.TexasWalkerBuilders.com/communicationpreferences
See the Cookie Preferences
https://myTWB.TexasWalkerBuilders.com/communicationpreferences
https://myTWB.TexasWalkerBuilders.com/communicationpreferences
See the Cookie PreferencesIf you need to access this Privacy Policy in an alternative format because of a disability, please contact us as explained in “How to Contact Us.”
Changes to Our Privacy Policy
TexasWalkerBuilders may at any time revise our Legal Disclaimers (https://www.TexasWalkerBuilders.com/legal), Privacy Policy or Terms and Conditions (https://www.TexasWalkerBuilders.com/termsandconditions) by updating the document posted on our Sites. You are bound by any such revisions and should therefore periodically visit our Sites to review the current terms and conditions, privacy policy and legal disclaimers to which you are bound.
Texas Residents: Your Texas Privacy Rights
In addition to the options listed in the section “Requests about Your Personal Information,” residents of Texas have additional rights under the Texas Data Privacy and Security Act of 2024 (“TDPSA”). This section applies only to personal information collected by TexasWalkerBuilders about consumers who are Texas residents.
California Residents: Your California Privacy Rights
In addition to the options listed in the section “Requests about Your Personal Information,” California residents have additional rights under the California Consumer Privacy Rights Act of 2018, as amended by the California Privacy Rights Act of 2020 (together, the “CCPA”). This section applies only to personal information collected by TexasWalkerBuilders about California residents and their households. This section applies to California residents who are applicants for positions with TexasWalkerBuilders. It does not cover our current or former TexasWalkerBuilders associates whose personal information is covered in a separate privacy policy. For TexasWalkerBuilders Employee and Applicant Privacy Rights, click here. Collection of Personal Information The categories and sources of personal information collected by TexasWalkerBuilders in the preceding twelve (12) months are described in these sections of this Privacy Policy:
The business or commercial purposes for which we use personal information are described the section of our Privacy Policy called “How We Use Personal Information.” The categories of third parties to whom we may disclose consumers' personal information are identified in these sections of our Privacy Policy
Your Rights under the CCPA California residents have the rights under the CCPA summarized below. You may exercise any of these rights by making a Consumer Request as explained in the section called, “Requests about Your Personal Information.” We will respond as explained in the section called, “Requests about Your Personal Information—How We Respond to Consumer Requests.”